If you walk into your local bookstore and pick up any random title on interpersonal communication, the majority of the books will simply remind you to “always be approachable.”
Wow, you think, thanks for the advice.
But when you walk into a room full of strangers, attend a national conference or start a new job, that advice doesn’t help maximize your approachability.
In my book, The Power of Approachability, my goal was to help the reader change his or her paradigm of communication and think of every interaction – big or small, online or off – in terms of approachability.
Now, as the research continues, I’ve created a new model. It’s called The Approachability Indicator